CONNECTWISE CONTROL MAC INSTALL INSTALL
CONNECTWISE CONTROL MAC INSTALL UPDATE
CONNECTWISE CONTROL MAC INSTALL CODE
CONNECTWISE CONTROL MAC INSTALL WINDOWS

This can be verified from the expanded view of the Commands tile. Allow a few minutes for the command to complete.

CONNECTWISE CONTROL MAC INSTALL INSTALL

A command will be sent to the remote agent to uninstall or install the ConnectWise ScreenConnect client from the agent machine.

If enabling a previously disabled ConnectWise ScreenConnect client, right-click the gray ConnectWise ScreenConnect icon and select Enable.

If disabling the ConnectWise ScreenConnect client, right-click on the ConnectWise ScreenConnect icon and select Disable.

From the Computers tab, locate the desired computer and double-click on it to open the Computer Management screen.

To enable or disable the ConnectWise ScreenConnect Client on an agent:

CONNECTWISE CONTROL MAC INSTALL UPDATE

Opens the Update ScreenConnect Server Wizard.Įnable and Disable the ScreenConnect Clientīy default, the ConnectWise ScreenConnect client is installed on all agents, however, you can disable the ScreenConnect client on specific devices. Opens the ScreenConnect Server Installation Wizard. By default, Start Session will be visible to your clients.ĭisplays the version that is currently installed on the ScreenConnect Server. Select this check box to make the Support Session field visible on the Web Control Center or deselect the check box to hide the field.

The event information will be saved to the database for the specified length of time in the previous field. If the number of days to retrieve events is set to 0 and this button is clicked, all event information will be deleted and no data will be retrieved. Review the Change the Number of Days to Retrieve Connection Events section below for more information.Įnter the length of time (in days) to retrieve event information. This will not erase the original custom field value.Ĭonnection event information is tracked and saved by ScreenConnect for use later in reports. The new value will be used on all new sessions created after making the change.Īssigns the client name to the selected custom field if you want it to apply to existing sessions. Review the Change the Custom Property to Use for Client Name section below for more information.Ĭhanging the Custom Property for client name value will change the CustomProperty in ConnectWise ScreenConnect. Any changes made to the parent will not be reflected in the settings of the child.Ĭustom properties can be utilized to organize your access sessions into groups for identification and management purposes. If a location or computer has been disinherited, its settings are no longer connected to the parent. When a location or computer has been inherited, its settings are abandoned and it will take on the settings of the parent. You can inherit/disinherit the selected location or computer from its parent. Visit Install the Mac access agent for instructions on installing Mac agents.

CONNECTWISE CONTROL MAC INSTALL WINDOWS

Important: It is important to note that this is only applicable to Windows machines. When selected, the entire navigation tree will be selected to have ScreenConnect deployed to every client, location and computer. Additionally, it populates the Connection Reason field in the Automate Remote Access Audit report.

CONNECTWISE CONTROL MAC INSTALL CODE

This option prompts the user to enter a reason code when a remote session is initiated. When selected, the entire navigation tree is selected to have the reason code option set to every client, location, and computer. Expanding each client node will display its locations and expanding the locations will reveal all of the associated devices. The Settings section displays all of your clients. The option below will assist in correcting any status that does not display as successful (green checkmark icon).Īttempts to reconnect to the ScreenConnect server in order to correct the errors listed in the Status section. When connection errors are encountered as a result of making changes to the URL, port or administrative credentials, they will display in the Status section. After the integration is complete and the API key is established, MFA for the ScreenConnect user can then be turned on because Automate now depends on the API to make connections and not the ScreenConnect user. Note: If you are setting up the ScreenConnect integration for the first time, MFA cannot be turned on for the ScreenConnect user.

Connectwise control mac install